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Island Governments Address Audit and Workforce Challenges at IGFOA 2024 Winter Meeting
Dec 19, 2024
Emotional Intelligence
11 Sep 2025 - 11 Sep 2025
Guam (GMT+10)Change
Managing positive and productive relationships throughout the audit, directing, coaching or working with members of the audit team, and dealing with auditees, organizational management and external stakeholders can be emotionally challenging and often confrontational. Auditors often must deal with difficult people in difficult situations - and must deal with the auditees! This executive seminar will examine the emotionally intelligent competencies and communication skills necessary to maintain control, and better connect with people in defusing angst and in building positive, cooperative relationships for constructive problem solving and inspired action. We will explore differences in personality types that cause misunderstandings, how to manage your own hot buttons, and how to manage difficult personality types or potentially contentious situations for positive outcomes.